Guestbook

  • Esta semana se nos avecinan 2 cumpleaños consecutivos. Además se trata de dos niños de 3 y 5 años respectivamente… ¿qué les regalamos? ¡juegos! Es hora de volver a confiar en Haba y en Planetongames. Al final hemos apostado por Dragones de fuego...

    Oliver, Barcelona
  • Me encanta la web. La comunicación con el cliente es inmejorable, sobre todo por la posibilidad del whatsapp. Hice un pedido, lo pagué y después quise aumentar alguna cosilla más. Por whatsapp me lo solucionaron todo sin problema, mandándome un...

    Julio, Ciudad Real
  • The website has an excellent range of English language board games and has a tendency to get the latest releases in that language. Shipping to Madrid from this website typically means you will get the product the very same next working day via...

    David Fernandez, Madrid, Spain
  • Siempre atento, pendiente de ti, antes que productos información util para el aficionado, directo y personal. Mi tienda on-line favorita.

    Jorge Cumba, Madrid, Girona
  • He encontrado un filón de preciosos y divertidos juguetes para mis hijas, que educados son, sigan así.

    Berta, Jerez
  • La primera vez que pido y la verdad, un placer la atención, todo llego en regla, y la excelente voluntad de solucionar cualquier problema, lo recomiendo 100%

    Juan Manuel Rilo, Buenos Aires - Argentina
  • Una grata sorpresa encontrar esta tienda ,gran variedad en su catálogo,rapidez en el envío además de buena comunicación ,gran lugar para los amantes de los war gammes y juegos de mesa en particular.

    Ulises Carlos Rodriguez Davila, Las palmas
  • Fantástica la nueva web, moderna y muy chula! Los mejores precios posibles y de la mano del mejor, sabe de todo este grande de Jon!rnEste nuevo entorno visual atraerá a los frikis de pro como la carne fresca a los zombies.rnrnSuerte!

    Sueko Johansson, Deusto
  • Sou cliente da Planeton desde 2008 e sempre fui muito bem tratado. Seguramente uma das melhores online stores da Europa.

    Luis Costa, Leiria
  • Gracias a un video de Ketty JcK de Chile, conocí la tienda de Planeton Games. Jon es super profesional y el servicio mas que excelente, se esforzó por empacar el juego muy bien para que soportara el viaje trasatlántico lo cual como coleccionista...

    Daniel Solis, Costa Rica

New products

Shipping & Returns

A-SHIPPING COSTS AND DELIVERY DATE

Depending on the delivery adress might exist limitations or especial delivery conditions. If you are an international customer ( Delivery adress out of Spain, Portugal & Andorra) please stop reading and go to our section for International customers. If you are purchasing from Spain, Portugal & Andorra please continue reading.

1-Shipping to Spain (except Baleares, Canarias, Ceuta and Melilla) and Portugal, is 3.75 EUR by SEUR. FREE FOR ORDERS ABOVE 60 EUR

2-Shipping to BALERES is 8.41 EUR  by SEUR. FREE FOR ORDERS ABOVE 100 EUR

PLANETON GAMES S.L. has reached an agreement with SEUR so the customer has available the best fares since the begigging of our activity. 

1-SEUR will deliver your parcel in 24 hours since the pick up, this will be like this for province capitals and for that places with a SEUR delegation within a 15 Km. radius. For other places the deliveries will be done next day before 13:00.

2-In case of absence: A note will be let to the customer to arrange a new date for the delivery, so the customer has to put itself in contact with the SEUR delegation in the note. If the customer is not at the date arranged SEUR will not go for a third. In this case the customer will have to move himself to the SEUR delegation to pick up the parcel.

3-To avoid the possible problems due to the absences please if possible put as delivery adress that from your work or a place where you know someone is going to be there.

2-Islas Canarias, Ceuta y Melilla y Andorra: All the deliveries will be done through Correos de españa, blue parcel. Fares will be those currently available at CORREOS website.

Take in care that this fares are conditioned by the volume of the article and the package used by PLANETON GAMES S.L.

Orders above 100 Euros the shipping cost will be for free except during special promotions or discount season.

The lead times for the blue parcel are between 3 and 5 working days, except for Canary Islands that are 8 working days.

B-RETURNS


Offer the best quality and the best service is our main priority. If you are not happy with your purchase you have seven (7) days from the delivery date to return it. In this case the shipping cost will be payed by the customer and the product MUST BE in perfect conditions and in its original package. Once we have received the goods and we have checked that everything is OK we will refund your money for the game.
In case of defective products or wrong deliveries PLANETONGAMES .COM will assume all the costs whenever the customer comunicate us this circunstance in seven (7) days since the delivery date.
For the return please send us an email to cuentanos@planetongames.com