Guestbook

  • Tengo la suerte de recoger mis pedidos en el almacén de Jon, profesional como un pino, confianza total. Gracias J.

    Fran, Bilbao
  • En un mundo tan globalizado e impersonal da gusto encontrar un oasis de frescura como tu tienda Jon. Gracias por tu cercanía y atención al detalle. A Alex le han encantado tus recomendaciones y a mi me ha sorprendido este mundo de imaginación y...

    Ane Pintor, Llodio
  • Llevo bordeando los 2 años comprando en Planetongames y el servicio de venta y post-venta es excepcional. El esfuerzo humano por resolver dudas y satisfacer al cliente es lo que me ha generado la confianza suficiente para tenerla como mi tienda...

    Ariel Armella Ramírez, Chile
  • Compramos en Planeton desde hace ya más de 6 años, y además de buen tendero, Jon siempre colabora con nosotros en todas nuestras actividades, ayudándonos continuamente a difundir los juegos de mesa. Un compromiso que no tiene todo el mundo dentro...

    A.C. Lex Ludi Malacitana, Málaga
  • The website has an excellent range of English language board games and has a tendency to get the latest releases in that language. Shipping to Madrid from this website typically means you will get the product the very same next working day via...

    David Fernandez, Madrid, Spain
  • La primera vez que compro por aquí. Muy contento, buena comunicación y buenos precios. Cinco estrellas :)

    Gerardo, Las Palmas
  • Planetongames: Es una tienda segura y de gran servicio, los productos llegan con prontitud y en buen estado, la atencion es personalizada y de exelente calidad.otorgan La mejor tienda online para comprar juegos de mesa en español, para el mundo.

    Christian Sarmiento, Mexico
  • Mira que recorrí tiendas y más tiendas (reales y virtuales). Un choleo que lo flipas. Pues al final me quedé aqui, en Planetongames, primero por que lo tiene todo y segundo por la seriedad y cecanía de ese peazo de hombre humano que es Jon....

    Frito, Tenerife
  • Me gusta la web nueva Jon, la sumamos al mejor servicio + mejor catálogo + Tu de por medio = Enhorabuena!!!

    Jorge Pardo, Burgos
  • Las veces que he comprado no he tenido ningún problema. Los precios son, además, más bajos que en varios sitios. Y lo mejor de todo, los productos han a mi país en poco tiempo. ¿Qué más puedo pedir?

    Tom, Chile

New products

At PLANETONGAMES.COM we are especially concerned with security and ensuring the confidentiality of the data provided by our customers.

As soon as a customer registers on our secure server or makes an order, their personal, address and payment data are included in our database and are used exclusively to process the order, as well as to send information on offers and services that may be of interest. PLANETON GAMES ensures the confidentiality of the data provided by our customers, and guarantees that under no circumstances will they be provided to third-party companies.

Data Protection Act: LOPD. In accordance with Organic Law 15/1999, dated 13 December, on personal data protection, PLANETON GAMES customers may exercise their rights at any time to access, correct, cancel and oppose this data, using email: cuentanos@planetongames.com, or directly from "My Account" section, being able to delete directly your customer account clicking “Delete Acoount” option.

Additional information on our security and personal data protection guarantee systems:

-The internet is a means of communication and also a new way of conducting transactions online. That is why one of the main concerns of internet user is the security of their data on the network. An e-Commerce transaction is the entire process of making a commercial agreement, including the contract between both parties: customer and company. Each purchase or sale transaction must include the following aspects:

    * Authentication that guarantees the legal or personal identification of those we communicate with.

    * Integrity; so that the content of the communications between both parties can not be modified.

    * Confidentiality, which consists of guaranteeing that no unauthorised person can determine the content of the communication.

Purchaising process in PLANETON GAMES S.L: The following describes the processes involved in purchasing through the PLANETON GAMES S.L. server:

1. Customer registration.

Customers register by completing a form with their personal and payment data, registering in the system with a user name and a password of their choice. This process involves sending data, which is done by secure means through an advanced SSL (Secure Socket Layer) security system. Most existing browsers accept SSL. If in doubt, contact your internet service provider. When completing a transaction that involves exchanging confidential information, the user automatically accesses the secure server zone. The browser indicates this situation through an URL such as https://planetongames.com, and displaying a closed padlock icon in the browser.

As of that moment, any data transfer is carried out in a completely secure way.

2. Shopping Basket.

The customer browses our shops adding any articles to be purchased to the shopping basket. Cookies are small pieces of information that PLANETON GAMES needs to understand the interests of our customers, but that do not contain any type of personal information. Most browsers accept cookies automatically, but it is also normally possible to configure them so that they are not accepted. In that case, it is still possible to browse, although it may not be possible to access some of the functions of our shop.

3. Order processing.

Once all of the articles have been selected, the next section is the order confirmation, where the customer is required to provide identification, if registered. Otherwise, the customer is given the opportunity to register at that time. If the customer has already registered, their personal data is already stored on our secure server and do not have to pass across the internet. This stage is conducted in a completely secure way, since it is integrated into our secure server.

Recommendations and Precautions.

These are some of the precautions that we suggest our customers take:

    * Do not provide your user name or password to anyone.

    * Do not write this information down in a place that is easily accessed: on your computer, in your diary, etc.

    * Always use our secure SSL system.

    * Always log out from the browser session after accessing a secure zone or after entering your user name or password in the system.