Guestbook

  • Excellent game choice on the website. Prompt delivery. All recommendations!

    Andrea Petrovic, Belgrade, Serbia
  • Esta gente NO DEFRAUDA. Resuelven dudas y se toman unas molestias de la leche. En mi ciudad hay unas cuantas tiendas donde comprar juegos de mesa y para nada dispensan la atención al cliente que demuestra la gente de Planeton.rnrnUn puñetero DIEZ.

    Diego Carlos Montón, Zaragoza
  • Trato cordial y personalizado. Gran variedad de juegos y todas las novedades. Buenos precios y rápida entrega. Que más se puede pedir de una tienda de juegos online?Recomendable 300%. Gracias Jon.

    Pablo Boelaert, Wervik, Bélgica.
  • Plazo de entrega muy bien, entrega al día siguiente que lo pedi. Buena oferta de productos de la pagina web, buen seguimiento desde el servicio de atencion al cliente de mi pedido, actualizando en cada momento el estado del pedidio. Pague por...

    Esther, Murcia
  • Envío muy rápido. El producto estaba embalado muy bien.

    Daniel, Valencia
  • Muy rápido todo, es mi primera compra en planetongames, he encontrado un juego que esta prácticamente desaparecido por todos lados y en Castellano. Guardo la pagina para futuras comprar ya que somos un grupo de amigos y nos encantan los juegos de...

    Alvaro, Málaga
  • Llevo comprando juegos de mesa en Planeton Games desde el 2009. Gracias a esta tienda y al excelente servicio que presta Jon a sus clientes, tengo ahora una respetable colección de juegos que en mi país sería imposible conseguir. ¡Felicitaciones y...

    Carlos Soto Power, Ecuador
  • Hoy he pasado por el almacen a comprar unos juegos y Jon me ha atendido por el Whatsapp muy cordialmente.He conocido a Bruno, un tio muy majo.Son una pasada!.Una tiendaonline de primera. Por precio, catálogo y sobre todo y muy importante por el...

    Alberto Llaguno, Bilbao
  • Para mi la mejor página de venta de juegos de mesa de toda la web. Trato excepcional y rápido. La página es una maravilla y todo está accesible para el usuario. Tengo la suerte de conocer a Jon en persona y es una persona estupenda, genial en...

    David, Miranda de Ebro
  • Para quitarse el sombrero, las mejores ofertas y una entrega rapida y eficaz, en tiempos de reyes 15 horas!! Un saludo y gracias

    Salvador Torrijo, Barcelona

New products

At PLANETONGAMES.COM we are especially concerned with security and ensuring the confidentiality of the data provided by our customers.

As soon as a customer registers on our secure server or makes an order, their personal, address and payment data are included in our database and are used exclusively to process the order, as well as to send information on offers and services that may be of interest. PLANETON GAMES ensures the confidentiality of the data provided by our customers, and guarantees that under no circumstances will they be provided to third-party companies.

Data Protection Act: LOPD. In accordance with Organic Law 15/1999, dated 13 December, on personal data protection, PLANETON GAMES customers may exercise their rights at any time to access, correct, cancel and oppose this data, using email: cuentanos@planetongames.com, or directly from "My Account" section, being able to delete directly your customer account clicking “Delete Acoount” option.

Additional information on our security and personal data protection guarantee systems:

-The internet is a means of communication and also a new way of conducting transactions online. That is why one of the main concerns of internet user is the security of their data on the network. An e-Commerce transaction is the entire process of making a commercial agreement, including the contract between both parties: customer and company. Each purchase or sale transaction must include the following aspects:

    * Authentication that guarantees the legal or personal identification of those we communicate with.

    * Integrity; so that the content of the communications between both parties can not be modified.

    * Confidentiality, which consists of guaranteeing that no unauthorised person can determine the content of the communication.

Purchaising process in PLANETON GAMES S.L: The following describes the processes involved in purchasing through the PLANETON GAMES S.L. server:

1. Customer registration.

Customers register by completing a form with their personal and payment data, registering in the system with a user name and a password of their choice. This process involves sending data, which is done by secure means through an advanced SSL (Secure Socket Layer) security system. Most existing browsers accept SSL. If in doubt, contact your internet service provider. When completing a transaction that involves exchanging confidential information, the user automatically accesses the secure server zone. The browser indicates this situation through an URL such as https://planetongames.com, and displaying a closed padlock icon in the browser.

As of that moment, any data transfer is carried out in a completely secure way.

2. Shopping Basket.

The customer browses our shops adding any articles to be purchased to the shopping basket. Cookies are small pieces of information that PLANETON GAMES needs to understand the interests of our customers, but that do not contain any type of personal information. Most browsers accept cookies automatically, but it is also normally possible to configure them so that they are not accepted. In that case, it is still possible to browse, although it may not be possible to access some of the functions of our shop.

3. Order processing.

Once all of the articles have been selected, the next section is the order confirmation, where the customer is required to provide identification, if registered. Otherwise, the customer is given the opportunity to register at that time. If the customer has already registered, their personal data is already stored on our secure server and do not have to pass across the internet. This stage is conducted in a completely secure way, since it is integrated into our secure server.

Recommendations and Precautions.

These are some of the precautions that we suggest our customers take:

    * Do not provide your user name or password to anyone.

    * Do not write this information down in a place that is easily accessed: on your computer, in your diary, etc.

    * Always use our secure SSL system.

    * Always log out from the browser session after accessing a secure zone or after entering your user name or password in the system.